Last updated: 26 September 2026
About us
Zinizu is a trading name of TOVOZO Ltd, registered in Scotland (company number SC862553). Registered office: 90 Glasgow Road, Perth, PH2 0LT, United Kingdom. Email: hello@zinizu.com.
Part A — Website terms of use
A1. Using this website
By using this website you agree to these terms. You may view and share our pages for personal or business use, but must not misuse the site — for example by attempting to gain unauthorised access, introducing malicious code or sending spam through our contact form.
A2. Content and intellectual property
All content on this website, including text, graphics, the Zinizu name and logo, is owned by or licensed to us. You may not copy or reuse it for commercial purposes without our written permission.
A3. Accuracy and availability
We aim to keep this website accurate and available but do not guarantee it will always be error-free or uninterrupted. Information on the site is general and does not form an offer; prices and scope are only binding once set out in a written quote.
A4. Links to other sites
We are not responsible for the content of external websites linked from ours.
Part B — Terms of business for clients
These terms apply to all work we carry out, together with the quote or proposal we send you (the "Quote"). If there is a conflict, the Quote takes priority. Our services are provided to businesses; if you are a consumer, your statutory rights are not affected.
B1. Quotes and acceptance
Quotes are valid for 30 days. A contract is formed when you accept a Quote in writing (including by email) and, where requested, pay the deposit.
B2. Scope and changes
We will deliver the work described in the Quote. Requests outside that scope are treated as change requests; we will confirm any extra cost and time before starting them. Each Quote includes the number of revision rounds stated in it.
B3. Your responsibilities
You agree to provide content, feedback, access and approvals promptly. Delays in providing these may affect the timeline. You confirm that any materials you supply (text, images, logos) are yours to use and do not infringe anyone else's rights.
B4. Payment
- Unless the Quote says otherwise, we invoice a 50% deposit before work begins and the balance on completion, before launch or hand-over.
- Invoices are payable by bank transfer within 14 days of the invoice date, quoting the invoice number as the reference.
- All prices are in pounds sterling (GBP) and exclude VAT, which is added at the applicable rate.
- We may charge statutory interest and compensation on late payments under the Late Payment of Commercial Debts (Interest) Act 1998, and may pause work or hosting while invoices are overdue.
- Monthly services (such as hosting or maintenance) are invoiced in advance.
B5. Intellectual property
Once you have paid all amounts due for a project, ownership of the bespoke design and code we created specifically for you transfers to you. We keep ownership of our pre-existing tools, libraries and know-how, and grant you a perpetual licence to use them as part of your project. Third-party and open-source components remain subject to their own licences. Unless you ask us not to, we may show the finished work in our portfolio.
B6. Hosting, maintenance and third-party services
Where we arrange hosting, domains or other third-party services, they are also subject to the provider's own terms. We are not responsible for outages or changes caused by third-party providers, but will help resolve issues where we can.
B7. Warranty
We will fix any defects in our work that you report within 30 days of launch free of charge. This does not cover issues caused by changes made by others, third-party services, or new requirements.
B8. Confidentiality and data
Each party will keep the other's confidential information private. Where we process personal data on your behalf (for example, your customers' data on a website or app we build or host), we will do so only on your instructions and in line with UK GDPR; a separate data processing agreement can be provided on request. See our Privacy Policy.
B9. Cancellation
Either party may end a project by giving written notice. You will pay for all work completed up to the date of cancellation; deposits cover initial planning and scheduling and are non-refundable once work has started. Monthly services can be cancelled with 30 days' notice.
B10. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot legally be limited. Otherwise, we are not liable for indirect or consequential loss, or loss of profits, revenue, data or goodwill, and our total liability in connection with any project is limited to the total fees paid for that project in the 12 months before the claim.
B11. General
We may use subcontractors but remain responsible for their work. If any part of these terms is found unenforceable, the rest remains in effect. These terms are governed by Scots law, and the courts of Scotland have exclusive jurisdiction.
Contact
Questions about these terms? Email hello@zinizu.com.